Shipping / Returns

Shipping Information

Currently we are offering free shipping on orders over $100 within Greater Vancouver and the Fraser Valley, British Columbia, Canada. Free shipping does not apply to large orders. Shipping is $15 within Greater Vancouver and the Fraser Valley, BC for orders less than $100. Shipping to remote areas and large orders will require additional charges and will be handled on an individual basis. You will be notified of any such charges. For orders outside of Greater Vancouver and the Fraser Valley, shipping charges will be calculated and you will receive an email with the cost. Once shipping charges have been paid, the order will be processed and shipped.

There is a minimum order of $15.00.

Orders are normally processed within 2 - 5 business days. Time in transit varies depending on your location. If the item is in stock, customers within Vancouver and the Fraser Valley should receive it approximately one week from time of order. For the rest of Canada, shipping alone can take 7 - 10 business days.

Unfortunately we cannot ship to Post Office Boxes.


Return Policy

We want you to be 100% satisfied with your purchase from Life472 Essentials. If you are unhappy with your purchase, please notify us for a full refund (less shipping and handling costs) of your product purchase price within 15 days of receiving your order.  You will receive a store credit if we are not notified within 15 days. Items must be returned unopened, in new condition and in the original shipping packaging. Please note that you will be responsible for return shipping charges.

Please email us at sales@life472.com to receive a Return Authorization Number. Please provide your name, order number and what you are returning. Every order that is being returned, must have a return authorization number in order to be processed. Items must be unopened, in new condition and returned in original shipping containers.

After receiving the items, we will refund your credit card for the amount of the order less any shipping charges that may apply.