Customer Service

Shipping Information

Currently, we are offering many items with free shipping. This offer is only within Canada (not remote areas) and continental US (not Alaska, Hawaii or remote areas). Free shipping offer does not apply to large orders. Shipping remote areas, Alaska, Hawaii and large orders will require additional charges and will be handled on an individual basis. You will be notified of any such charges.

There is a minimum order of $39.00.

Orders are normally processed within 24 hours and then shipped within 2 - 3  business days.  Orders are normally shipped via UPS Ground.  Within the United States, the actual time in transit is 5 - 7 business days. For Canadian shipments, if the item is in stock, BC customers will receive it within 2 - 3 days. For the rest of Canada, shipping can take 7 - 10 business days.


Unfortunately we cannot ship to Post Office Boxes.


Return Policy

We want you to be 100% satisfied with your purchase from Life472 Essentials. If you are unhappy with your purchase, please notify us for a full refund (less shipping and handling costs) of your product purchase price within 15 days of receiving your order.  You will receive a store credit if we are not notified within 15 days. Items must be returned unopened, in new condition and in the original shipping packaging. Please note that you will be responsible for return shipping charges.

Please email us at sales@life472.com to receive a Return Authorization Number. Please provide your name, order number and what you are returning. Every order that is being returned, must have a return authorization number in order to be processed. Items must be unopened, in new condition and returned in original shipping containers.

After receiving the items, we will refund your credit card for the amount of the order less any shipping charges that may apply.